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Archive for the ‘Kibera Water Kiosk Project’ Category

 

Life Force Kiosks stand

Life Force Kiosks stand

After the first full day of operations, I’m pleased to report that things are going very well so far and our vendors have been successfully promoting our services.  Since we started operations on Wednesday, we have already cleaned 43 water storage containers and sold 56 doses of chlorine water treatment.  That equates to 1,120 liters of drinking water that’s been purified by Life Force Kiosks in just a day and a half.

LFK Vendor cleaning a water storage container

LFK Vendor cleaning a water storage container

What’s exciting is that most of the vendors have quickly embraced the Life Force Kiosks model and are actively promoting the services.  The community is showing good interest for such a new service as well.  Over time as we iron out some of the kinks with our vendors and ramp up our demand generation activities, I’m very optimistic that these numbers will grow and we’ll be able to make a significant impact to the health of the community.

Life Force Kiosks Vendor in action

Life Force Kiosks Vendor in action

Stay tuned for additional updates and photos over the coming days and weeks.

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Life Force KiosksIt’s with great excitement that I announce that Life Force Kiosks began operations in the Gatwekera village of Kibera today.  We launched this morning with an incredibly successful community event.  The band and Emcee did a fantastic job of gathering and entertaining crowds of people who sat in our tents and lined the street to hear about Life Force Kiosks. 

Jeremy Farkas speaking at the Life Force Kiosks launch event

Photo by Tobin Jones

A community leader opened the meeting with some rousing remarks before handing things over to our General Manager, Steve, who then gave a detailed presentation of our services.  I spoke next and outlined some of the key benefits of Life Force Kiosks.  I explained how our service offers the unique combination of affordability, convenience, effectiveness, and no impact on taste & smell.  I also reiterated the details of our weekly raffle.  We had two guest speakers who also made presentations.  Professor Karama from the Kenya Medical Research Institute (KEMRI) and Mr. Wanjohi from the Ministry of Public Health and Sanitation (MoPHS) both gave presentations discussing the health benefits of the Life Force Kiosks model.  I am extremely thankful that our two guest speakers were able to attend.  Showing the community that both KEMRI and the MoPHS support Life Force Kiosks gives us instant credibility and should help accelerate adoption. 

Crowd attending the Life Force Kiosks launch in KiberaAfter the conclusion of the presentations, the band continued to entertain the community as we passed out more leaflets and gave free samples of Life Force Kiosks treated water.  The afternoon was spent setting up the kiosks so we could immediately start selling our services and improving the water quality and storage conditions in Kibera.  Over the coming days and months I look forward to giving you regular updates on how things are going.  I’ll also be sharing both our success stories and any lessons learned. 

Dancers on stage in KiberaIn addition to the pictures in this post, I encourage you to check out our Flickr account for additional photos at http://www.flickr.com/photos/33468302@N02/.  I’d like to thank Tobin Jones, a good friend and professional photographer who volunteered his time today to take some great pictures.  Over the next few days I’ll post additional pictures to the Flickr account and on our website at www.LifeForceKiosks.org

I want to thank all of you who have been following our story for over a year.  But this is just the beginning.  The exciting part starts now!

Life Force Kiosks Management Team

Photo by Tobin Jones

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It’s amazing to think that what began with a simple tour through Kibera over a year ago has turned into an organization with two Kenyan managers, twelve water vendors, and an innovative model to improve access to clean drinking water in the poorest communities.  Life Force Kiosks is currently scheduled to start operations on Wednesday, May 25, 2011. 

Preparations for our launch event are nearly complete.  We’ve invited guest speakers from the Ministry of Public Health and Sanitation, KEMRI, the local government, and the water vendor network.  Numerous other non-profit organizations, community groups, and leaders from schools and religious organizations have also been invited to attend.  We’ve hired a band and an Emcee to draw a crowd and entertain at the event, which will be held in a large outdoor area in the heart of Kibera.  We have a 100 person tent as well in case of rain and based on the way people cram into busses here, it can probably fit 300 people.  2,000 leaflets touting our services and benefits have been printed, and they include a 4 month calendar so people will hang them in their houses (people LOVE displaying calendars here in Kenya).  We’ll also be serving free Life Force Kiosks treated water from branded water tanks so people in the community can see for themselves that our water has a nice, natural taste. 

Detailed vendor training is being conducted today.  The session includes technical training on how to purify the water and clean the storage containers as well as business training.  At the end of the training session, our managers will pretend to be potential customers and each vendor will have the opportunity to pitch them our services, overcome common objections that they’ll raise, and then clean a container and purify the water. 

I look forward to posting several pictures of the launch event next week, as well as pictures and updates on our live operations.  Stay tuned.  Things are getting exciting!

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I apologize for the delay in posting to the blog.  It isn’t due to lack of activity, but rather an overwhelming volume of activity as we rapidly approach the launch of Life Force Kiosks in Kibera.  I’ll write another post in the next couple of days on the launch, but first I wanted to share the results of the Kenya Medical Research Institute (KEMRI) testing.

KEMRI Water testing in Kibera

KEMRI Water testing in Kibera

As we have 12 vendors starting in our pilot, we decided to do a full census of water points and pulled water samples from all 12 taps.  We also pulled samples from several other taps in Kibera as well as directly from households.  As a reminder, we split each sample into four sub-samples and treated them with 0, 1, 2, or 3 ml of chlorine.  When untreated, we saw dramatically high rates of fecal contamination.  In our pilot area, about 42% of taps showed unsafe levels of coliforms in the water.  In other areas and with household samples that number was even higher. 

While that was somewhat expected, the really exciting news was that KEMRI found that only 1 ml of chlorine was enough to reduce the coliform count to safe levels.  This means that Life Force Kiosks can achieve the desired health impact without dramatically impact the taste and smell of the water.  KEMRI also tested for contamination of water containers before and after Life Force Kiosks washed them.  We tested 10 containers, and in all cases the container showed some level of contamination prior to cleaning but no unsafe contamination after the thorough cleaning with soap and chlorinated water.

KEMRI Water testing in Kibera

KEMRI Water testing in Kibera

I was asked the other day why the major promoters of liquid chlorine suggest a 3 ml dosage.  It’s a great question, and I believe they have two very good reasons for doing that.  First, they are promoting packaged chlorine across a huge geographic region and can’t adjust their dosing directions for each specific community.  If packaged chlorine like WaterGuard is being used in areas with untreated water (from wells, streams, etc.), a higher 3 ml dosage may be required.  Life Force Kiosks is fortunate to be able to conduct ongoing testing in our specific operating areas and adjust the dosage accordingly.  Second, I believe they encourage a higher dosage to ensure there is residual chlorine in the water that will prevent re-contamination.  This is not a bad idea.  However, Life Force Kiosks is in the position to offer storage container cleaning services alongside the water purification service.  This dramatically reduces the risk of recontamination so we can offer a lower dose of chlorine, thus protecting the taste and smell without dramatically increasing the likelihood of re-contamination.  We will conduct this testing on a regular basis to ensure that our model continues to be effective.

KEMRI has reviewed the results and has given us their green light to start operations in Kibera.  We are very excited to now have full confidence that our model will reduce waterborne disease, and I want to personally thank Professor Karama of KEMRI, Professor Ichinose Yoshio of Nagasaki University who works with KEMRI, and the entire KEMRI lab team.

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After a productive meeting with the Kenya Medical Research Institute (KEMRI) this morning, it was agreed that water testing will begin as early as this Thursday.  For those of you who enjoyed your science classes, I thought I’d share the details and objectives of the testing process.  This initial round of testing has two parts. 

The first test is to determine the optimal amount of chlorine that should be added to the water.  Drinking water is treated at the original water source before it is piped into Kibera and other slums.  We know from testing performed by the CDC last year that there is some residual chlorine in the water when it reaches the taps, but the chlorine levels are inconsistent and in some cases low enough that unsafe levels of bacteria were found.  One of the core Life Force Kiosks (LFK) services will be to “top up” chlorine levels by adding a few drops of chlorine into our customers’ water containers right after they fill them with water.  The question is how much to add.  Obviously adding more chlorine increases the safety of the drinking water (to a point).  Unfortunately, the more chlorine you add, the more the water will start to taste and smell like a swimming pool.  Not surprisingly, this is a huge barrier to adoption of liquid chlorine products in the market that give dosage instructions (3 ml chlorine per 20 liters of water) based on the assumption that there’s no chlorine already in the water. 

Impact of chlorine on water taste and qualityKEMRI will draw 200 water samples from the community and pour each sample into four smaller containers.  One container will remain untreated and the other three will be treated with 1, 2, and 3 ml of chlorine.  Then they will measure the E. coli counts for each sub-sample.  That will allow us to determine the minimum amount of chlorine needed to reduce E. coli counts down to safe levels (as determined by the World Health Organization).  Essentially we’re determining the shape and slope of the red line in the graph on the left.  Please note that the graph is purely an example and is not populated with real data. 

The second test that KEMRI is conducting is on the efficacy of our water storage cleaning methodology.  The second core service that LFK offers is to clean water storage containers with soap and chlorinated water.  We want to be sure that our cleaning methodology really reduces bacteria levels like we think it will.  To be sure, we will take 100 water storage containers directly from residents’ homes.  We’ll empty the containers and refill them with sterilized water that starts with no bacterial contamination.  After shaking the container lightly, we’ll measure the E. coli count in the water.  We’ll then clean the storage containers and repeat the process.  If our methodology is effective, we should see significant levels of E. coli in the samples taken from untreated containers, but safe levels after treatment.

The whole process will take roughly 3-4 weeks to complete, barring unexpected delays.  I look forward to sharing the results, especially to the first set of tests.  If we are correct that a smaller amount of chlorine is needed in these slum environments, it could have a huge impact on chlorine adoption in slums around the world.

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Life Force Kiosks Presentation

Life Force Kiosks Presentation

This past week I had the exciting opportunity to give a presentation on the Life Force Kiosks concept to the Kenyan Inter-agency Coordination Committee (ICC) at their quarterly National Environmental Sanitation & Hygiene conference.  The ICC is composed of the Kenyan Ministry of Public Health & Sanitation, Ministry of Water, Ministry of Education, and representatives from most major NGOs including UNICEF, Oxfam, CARE, KWAHO, and many others.  Overall there were roughly 50 attendees.

Life Force Kiosks Presentation 2

Life Force Kiosks Presentation 2

The Chief Public Health Officer (CPHO) invited me to present and introduce Life Force Kiosks to the major players in the water and sanitation sector.  It was fantastic to discuss our concept with so many experts in the field, and it was incredibly energizing that our model was met with nothing but positivity and excitement.

Kenya ICC Meeting

Kenya ICC Meeting

I’ll be meeting with the CPHO again next week and I’m hoping we’ll soon  have the official support of the Ministry of Public Health and Sanitation.  I’m also meeting with the Kenya Medical Research Institute on Monday and they’ve indicated they can begin the water testing discussed in a previous post as early as this week. 

Along with presenting at the ICC meeting, I also had the opportunity to hear about several other interesting water and sanitation programs being implemented throughout Kenya.  We also went on a field visit to a very small village where CARE has been working to set up latrines, water tanks, and hand washing stations.  They’ve done some great work and it was nice to go into the community and see how the achievements they’ve made.  I’m already thinking of how to integrate the low-cost hand washing stations into the Life Force Kiosks model.  Stay tuned for additional updates on our launch over the next few days.

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Center For Disease Control and PreventionI’m extremely excited to share news of two key strategic partners who will be working with Life Force Kiosks… the Center for Disease Control and Prevention (CDC) and Kenya Medical Research Institute (KEMRI).  The CDC and KEMRI will both be working with Life Force Kiosks to conduct baseline and ongoing water quality testing as well as several other important tests to ensure the effectiveness of our model.  I could not be more pleased to be working with organizations that bring such a high level of expertise and credibility in the area of health impact effectiveness evaluation. 

Kenya Medical Research InstituteAlong with baseline and periodic testing of water in Kibera to determine E. coli levels in water at the source and in homes, they’re helping with a few other very important tests.  First and foremost, they’re helping us determine the optimal level of chlorine dosing.  One of our core services is to add chlorine to the water people buy at the tap to help ensure it’s safe for drinking.  There are already household chlorine products available in Kenya that people can use to purify their water.  The instructions call for a dosage of 3 ml of chlorine per 20 liters of water.  The biggest barrier keeping these products from achieving higher consumer adoption is that they make the water taste and smell kind of like… well… chlorine.  However, testing performed by the CDC last year showed that the tap water already had some chlorine in it from when it’s treated at the initial water source before its piped into the slums.  As such, it may be possible to add a smaller dose like 1 ml per 20 liters and still obtain a meaningful reduction in E. coli levels without noticeably impacting the taste and smell.  That would be a huge breakthrough, as I’m not aware of any single product in Kenya that’s affordable to the poorest of the poor, convenient, effective, and doesn’t impact water taste.  Of course we need to wait for the test results, but I’m excited about the possibility of introducing a truly new and improved product into the market.

The CDC and KEMRI will also conduct some testing to ensure the method we’re proposing for cleaning water storage containers is effective.  The CDC also conducts detailed and ongoing disease monitoring and tracks cases of cholera, typhoid, and other waterborne disease.  While it’s impossible to isolate the impact from our organization, in theory we should hopefully see some reduction in these diseases over time in the areas where we’re operating. 

I’m very grateful to these two fantastic organizations for their help, and I look forward to working with them both.

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So I don’t fail to recognize the irony that the last blog post I wrote titled “Momentum” was followed by three months of silence.  While the blog might not have had much activity, I can assure you that plenty was going on here in Kenya.  Some good, some not so much. 

If you remember, back in December I thought we were nearly through the Kenyan registration process to become an official Community Based Organization (CBO).  Unfortunately, despite what we had heard from our contacts in the government, we didn’t qualify as a CBO because we’re run by a management team and not directly by community members.  Instead, we were told to register as an NGO (Non-governmental organization) and that turned out to be quite the lengthy process.  In fact, a couple of months after submitting all the paperwork, we just received approval on our bylaws yesterday.  I’m waiting to hear back on if there are any additional requirements, but fingers crossed, we may be closing in on finally becoming an officially recognized NGO in Kenya. 

There’s been a tremendous amount of less sexy work going on over the last few months as well such as identifying suppliers, crafting training materials for the vendors, meeting with water vendor groups, creating marketing materials, and more.  

I also have some exciting news to share about a few strategic partnerships that are in the works, but I’ll explain more about them in my next post.  Things are starting to really heat up and it’s possible that we could be up and running within the next few weeks if a couple of things break our way (though it is Africa, so you never know).  Either way, I promise you won’t have to wait another 3 months for the next update.  Stay tuned…

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Kibera Community Meeting

Kibera Community Meeting

We’ve had a few exciting developments over the last couple of weeks.  First, we had a very interesting community meeting last week.  The meeting was attended by water vendors, village elders, and religious leaders.  It was kicked off by the Chief.  Overall I’d say the meeting went fairly well.  Most of the water vendors and community leaders were very supportive and excited about our coming to Kibera.  We did have a couple of people who considered themselves “water experts” and made some pretty crazy claims about the effectiveness of chlorine.  This is not surprising, as we’ve heard some pretty outrageous misconceptions as we conducted our research over the last few months.  Now we just know where these rumors come from.  I was also pleased with the strength of our management team, Steve and Freddy, who organized and ran the majority of the event. 

Steve presenting at the Kibera community meeting

Steve presenting at the Kibera community meeting

On the registration front, we’ve submitted the paperwork to become an official Kenyan organization and are just a day or two away from registering with the IRS to become an official US Non-Profit.  Once our IRS paperwork is submitted, we’ll be able to accept tax-deductable donations.

Kibera community meeting

Kibera community meeting

We’ve also made some great progress on the last milestone of funding.   We have three different organizations that have expressed interest in funding part or all of our pilot.  I don’t want to go into details until we’ve received a firm commitment, but needless to say I’m very excited about the progress in this area.

I look forward to providing hopefully positive updates in the near future, and I’m optimistic that we can still hit our goal of launching the pilot by the end of January.  Kenya pretty much shuts down for the holidays for about 3 weeks starting next week, but hopefully we can keep our momentum and start off strong in the new year.

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District Public Health Officer

So my 9:00 am meeting kicked off right on time at 11:15 this morning.  Fortunately, it was worth the wait and we had a very productive meeting with the District Public Health Officer overseeing Kibera.  It’s becoming very clear that the District Officer who we’ve met with a few times is a strong supporter of our organization when listening to his introduction.  He can articulate the need for our presence and the value of our model about as clearly as I can.  After the conversation with the District Public Health Officer, I believe he’s now just as big an ally.  Both officials clearly recognize that poor water quality at the time of consumption is a likely contributor to the outbreaks of cholera they’re currently experiencing and waterborne disease in general within Kibera.  They also seem to have a lot of confidence in our operating model and strategy, which is quite encouraging. 

Next week we will present our concept to a large group of 15-20 community leaders and water vendors.  I anticipate a lot more questions and a bit more skepticism in this group, but it will be a challenge that I’m very much looking forward to.  Fortunately I’ll now have the District Officer and District Public Health Officer at my side to lend credibility and political cover.  My hope is that after next week’s meeting, we’ll receive the approval to register as an official organization with the Kenyan government and the go-ahead to begin operations when we’re ready.  I’ll certainly post an update next week after the meeting with hopefully good news.  Things are starting to get exciting!

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